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How to Unban PUBG Mobile Account

How to Fix PUBG Mobile Account Ban

Why PUBG Ban My Account

Why PUBG Ban My Account? There are 2 ways that can lead to a ban. First when you cheat and you get detected and you see a game data changed error or ban message. Second, if you do not see data changed error it’s mean you got too many reports. There is more conditions also as you can see below and i will explain you How to Unban PUBG Mobile Account.


Some guidelines: PUBG Mobile Ban Account

These are some conditions for PUBG Mobile Ban Account.

  • Use any kind of cheat tool.
  • Use of Third Party Application like VPN, GFX Tool, etc.
  • Change in Data Files.
  • Team up with other players.

When PUBG Mobile Check your Account for Ban

  • If you kill 6 enemies within 3 minutes, backend system will check your log
  • If you kill 5 enemies within 1 minute, Tencent will manual check your log
  • If your account is younger than 200 hours, 8 kills or more per game - manual check
  • If your account is younger than 500 hours, 10 kills or more per game - manual check
  • If your account is younger than 1000 hours, 20 kills or more per game - manual check
  • If 5 manual reports per game, manual check
  • If 6 reports from spectators, you are dead - not applicable to Global
  • If 2 manual reports from teammate - straight ban

Note: If you are legit and you think your account got banned from mistake then you can contact with support service.

How to Unban PUBG Mobile Account

How to Unban PUBG Mobile Account

There is a only way to Unban PUBG Mobile Account is contact with Customer Service. Do you think your account got banned by mistake! Then you can contact PUBG Mobile Customer Service and appeal them to Unban PUBG Mobile Account. 

  • Contact via Official Website
Step 1: Go to this PUBG Mobile Customer Service Link
Step 2: Fill all the details deeply 
Step 3: Click on Submit Button


  • Contact via Email
Step1: Login to your Email
Step 2: Go to Compose an Email option
Step 3: Write details about your PUBG Ban Account 
Step 4: Send email to PUBGMobile_CS@tencentgames.com
Step 5: Click on Send Button

Note: Don’t forget to Include your Character ID


If your account got banned for cheating reason then there is very few chances to unban pubg mobile account. Better to be aware from any kind of cheating.

Conclusion: How to Unban PUBG Account

Today we learned How to Unban PUBG Mobile Account. PUBG is a game and takes it as a game don’t use hacks. Play PUBG for enjoyment and fun only. I hope this article helps you make sure to tell your valuable thoughts in below Comment Section. Thank You.

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